Policy

Policies

Welcome It is our privilege to serve you. This catering guide outlines our most popular selections for breakfast, lunch, breaks and snacks. The items and buffets detailed here are a mere sampling of our full catering capabilities. Please feel free to contact us for any special arrangements or items you may not find in our guides. It is our goal to exceed your expectations and we are always available to create a menu tailored to your specific needs.

Note that all listed prices are per person, unless otherwise noted. There is a minimum order of 10 people (unless otherwise specified) or $25.00 minimum, whichever total dollar amount is greater. Prices include food table/station linens, set-up, break down and pick-up of food and equipment. All catered events will be subject to a delivery fee specific to the delivery location. Certain events (such as china service, tended bars, chef stations) may require additional charges.

To Order catering services please visit us at https://cafe2400.catertrax.com/ . We are more than happy to arrange an initial meeting to discuss your event, meeting or party needs. Or, if you simply need guidance or assistance in placing your order, please contact us.

48 Hours Advance Notice is typically required for us to satisfy your dining needs. Our objective is to accommodate your needs; to ensure selection and availability, we request that functions be scheduled with as much advance notice as possible. Of course, we will make every effort to satisfy your dining service needs with reasonable notice. On occasion, your special function may require the hiring of additional personnel. Please notify us as soon as possible of any cancellations to avoid being charged unnecessarily. Any orders placed with 48 hours or less notice will be subject to a late fee.

Regular Catering Service Hours are 7:00 AM - 4:00 PM Monday thru Friday. Orders deliverable during regular hours will receive no service charge. Catered orders scheduled outside of regular business hours may receive an additional overtime rate charge.

Orders Cancelled 24 hours or more prior to specified set up time will not incur a cancellation fee. Orders cancelled within 24 hours of specified set up time will be billed according to a cancellation charge: 50% of the total event cost.

Responsibility for Catering Equipment provided with your order lies with the individual authorizing the order. All equipment must be returned with the order. We will pick-up all equipment at the time specified by you. Any equipment removed from the original drop-off location must be returned for pick-up prior to the time specified. Any equipment that is lost, broken or removed from the service site will be charged to the individual who authorized the original order at our replacement cost.

Special Function Labor may be required for your event. We will make specific recommendations on the type and number of special servers, chefs, bartenders, etc. All special function labor is charged at $25/hour with a guaranteed four-hour minimum.

Consumption Base

Please note all bottled beverages/commercially packaged items will be invoiced in full unless otherwise specified in the "Special Instructions" when placing an order.

* this does not apply to Meeting Planner Packages